At Ornatique, your trust means everything to us. We are committed to safeguarding your privacy and ensuring that your personal information remains secure. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, mobile applications, or services.

 

1. Information We Collect

When you visit or shop with Ornatique, we may collect the following information:

• Personal Details: Name, email address, phone number, billing and shipping address.
• Payment Information: Card details, UPI, or bank account details (processed securely by trusted payment gateways—we do not store sensitive financial information).
• Order Information: Products purchased, order history, preferences, and communications.
• Technical Data: IP address, browser type, device information, cookies, and browsing behavior on our site.

 

2. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders.
• Communicate order updates, offers, and brand news.
• Personalize your shopping experience with curated recommendations.
• Enhance website functionality, security, and customer service.
• Comply with legal and regulatory requirements.

 

3. Data Sharing & Disclosure

We respect your privacy and never sell or rent your data. However, we may share information with:

• Trusted Service Providers: Payment gateways, logistics partners, IT support, and marketing agencies (strictly for operational purposes).
• Legal Authorities: If required by law or for fraud prevention and security enforcement.

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and serve relevant promotions. You may disable cookies in your browser settings, but some features may not function optimally.

 

5. Data Security

Your security is our priority. We implement advanced encryption, firewalls, and secure socket layer (SSL) technology to protect your data from unauthorized access, alteration, or disclosure.

 

6. Your Rights

As an Ornatique customer, you have the right to:

• Access, update, or correct your personal data.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us directly.

 

7. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce agreements.

 

8. Third-Party Links

Our website may contain links to third-party sites. Ornatique is not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing personal information.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.