Welcome to Ornatique. By accessing or using our website, services, and products, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

 

1. General

By visiting our website or purchasing from Ornatique, you engage in our “Service” and agree to be bound by these Terms & Conditions, along with our Privacy Policy.

Ornatique reserves the right to update, modify, or change these terms at any time without prior notice. Your continued use of our services constitutes acceptance of those changes.

 

2. Eligibility

You must be at least 18 years old or using our website under parental/guardian supervision.

By placing an order, you confirm that the information provided is accurate, complete, and true.

 

3. Products & Pricing

We strive for accuracy in product descriptions, images, and pricing. However, minor variations may occur due to photography, lighting, or device display.

All prices listed on our website are in INR (Indian Rupees) and inclusive of applicable taxes as indicated.

Ornatique reserves the right to change product prices, availability, or discontinue products without prior notice.

 

4. Orders & Payments

Final acceptance occurs only after payment is processed successfully.

We use secure payment gateways for transactions. Sensitive payment details are not stored by us.

Orders may be cancelled by us in case of payment failure, stock unavailability, or suspicious activity.

 

5. Shipping & Delivery

We ship across India through trusted courier partners. Delivery timelines are estimates and may vary due to factors beyond our control.

Ornatique is not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

Shipping fees (if applicable) will be displayed at checkout.

 

6. Returns, Exchanges & Refunds

Due to hygiene and product nature, we follow a strict no-returns and no-exchange policy unless the product is defective or damaged upon delivery. 

100% refund & return will be done if the product is damaged or broken.

*T&C Applied
Customers must report any damage/defect within 24 hours of delivery, along with proof (images/videos).

Refunds (if applicable) will be processed only after inspection and confirmation of the claim.

 

7. Intellectual Property

All content on the Ornatique website—including logos, product images, photographs, designs, graphics, and text—are the intellectual property of Ornatique.in

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

 

8. Limitation of Liability

Ornatique will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our maximum liability in any circumstance shall not exceed the amount paid by the customer for the specific order.

 

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or policies of such websites.

 

10. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal.

 

11. Contact Us

For queries, concerns, or complaints, please contact us.

 

NOTE: Any order placed in India where COD payment collection is not done by our shipment partner will be cancelled from our end or else if you can pay us that amount through UPI or Payment Gateway link then only that order will be shipped otherwise not.